TollMate Privacy Policy
Last updated: 1 October 2026
Overview
TollMate is designed with privacy as a core principle. It requires no account and sends none of your personal information to us.
Who we are
Jason David Galloway, a sole trader based in England, is the developer and publisher of TollMate and the data controller for any personal data you choose to send when contacting us for support.
Location
TollMate uses your device location to detect toll crossings and arrivals at car parks you have saved. Your location is processed entirely on your device by Apple's location services. It is never sent to us, never stored on any server we control, and never shared with anyone. We have no access to your location at any time.
Your Data
Your crossing history, the car parks you save, and your app settings are stored on your device. If you use iCloud, they also sync to your own private iCloud account using Apple's iCloud service, under Apple's terms and privacy policy. This is your personal iCloud data - we cannot access it.
Analytics and Tracking
TollMate contains no third-party analytics, no crash-reporting SDKs, no advertising, and no tracking frameworks of any kind. Apple may provide us with anonymised, aggregated App Store statistics (such as total downloads and crash counts) that cannot identify you. We receive nothing else.
Diagnostics
TollMate keeps a diagnostic log on your device to help troubleshoot detection. It stays on your device.
Permissions
TollMate requests location access (to detect crossings and car park arrivals) and notification permission (to remind you). It requests no other permissions that could identify or track you.
Children's Privacy
TollMate collects no personal data and is suitable for users of all ages.
Your rights and complaints
You have rights under UK data protection law over any personal data you choose to provide when contacting us. You can ask us to access, correct, or delete that data by emailing [email protected]. You also have the right to make a complaint to the Information Commissioner's Office (ICO).
Contact
Questions about privacy or the app - [email protected]